If you place your order before 11:00 hrs (UK, Ireland), and your payment is confirmed, we will ship your order for new products the same business day. However for refurbished products the products will be shipped out the following day. We will send you shipping conformation and tracking code as soon as we have handed your order to the shipping company. You normally will receive your TIBO products within 2-3 working days of your order. Such shipping is free of charge if your order is shipped within the United Kingdom. It is not possible to deliver to freight forwarders, hotels, PO Boxes or army BFPO….Click here to read more
To arrange return, you must contact TIBO mail ( and provide Proof of purchase to TIBO, showing the purchasing date…Click here to read more
The TIBO Warranty covers defects in materials and workmanship in every TIBO product for one (1) year from the date of shipment from TIBO or the date of the original retail purchase from an Authorised TIBO Dealer. The TIBO warranty does not guarantee that TIBO products will at all times operate without interruption or will be error-free, or that all errors may be corrected. If you have a valid claim under the TIBO Warranty and have returned the product in accordance with the procedure set out below, we will repair or replace the defective product free of cost. There are some exclusions to the TIBO Warranty…Click here to read more